Shipping & Return policy

Main information about shipping and returns from Amelii wedding dress design studio

Processing time

The time we need to prepare an order for shipping varies. For details, see individual items.

Payment for the order

For your comfort, we offer to make payment by bank card or bank account. If you select this form of payment, you can make the payment immediately and receive payment by bank card is only possible if the bank your card has been issued from participates in the program of safe online shopping (MasterCard, SecureCode of Verified by Visa). After entry of card data, You may be forwarded to your internet bank for entry of safety code, necessary to verify Your personal data. If the payment is not verified, please contact your bank you received the card from or select another payment method.

Shipping cost

Each dress can be shipped anywhere in the world with the fee of 60 EUR.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return policy

Each dress we have created together with you is unique; therefore the return is not possible. However, we do invite you to contact us, if you have any problems with your order.

Our practices show that, if necessary, any minor changes for your dress can be done with your local tailor.

The right of withdrawal

We accept cancellations.
Request a cancellation within: 3 hours of purchase

Didn’t find an answer to Your question? Contact us and we will explain and answer anything!